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About Us

We will respond as quickly as we can!

We'd love to hear from you - please use the form to send us your
message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

Customer Service Operating Hours:

Monday - Friday 9:00am - 5:00pm CET

Live Chat Hours:

Sunday - Saturday 9:00am - 5:00pm (Central European Time) Speak to one of our friendly Customer Service Representatives online via our Live Chat Service: Click here!

How We Work

To keep optimal supplies disposable at all times, we are collecting orders on a weekly basis, between Tuesday and Monday morning 8am. These are then processed, re-stocked and shipped no later than on the following Friday. If the item/s is/are not available at the moment you will receive the date of availability. Refund option is always available.

Email Us

For any questions or comments call us or alternatively you can email or Customer Service inquires can be emailed anytime to hello@surf-store.com
Please give us a couple business days to respond to your email. If you’re in a hurry, please use the live chat function.

Company Address:
TRISTAR d.o.o. [Surf-Store.com]
Poklukarjeva 42
1000 Ljubljana
Slovenia, Europe

Register court:
District court Ljubljana
Registration number - 2010/28784
VAT ID: SI13671014
Bank details:
Banka KOPER d.d., Trg Republike
Account Nr. 10100-0049681552,
Swift Code BAKOSI2X, IBAN SI56 1010 0004 9681 552

Who we are

At Tristar, Inc. (SURFSTORE.COM) we believe a life on the ocean is a life well-lived.

We believe that it’s at the ocean, untamed and natural places that we find our best selves, so our purpose is to awaken a lifelong love of the watersports, for all.

Since 2010, we have been your local watersports partner, working to help you experience the transformational power of nature. We bring you top-quality gear and apparel for windsurfing, kiteboarding, stand up paddling, expert advice, rental equipment, inspiring stories of life at the ocean and watersport experiences to enjoy alone or share with your friends and family. And because we have no shareholders, with every purchase you make with SURFSTORE, you are choosing to steward the watersports, support sustainable business and help the fight for life outside.

So whether you’re new to the watersports or a seasoned pro, we hope you’ll join us. Facebook | Instagram

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Our history

It all started with a call from nature.

We’ve been your watersports partner for 9 years. SURFSTORE was founded in 2010 when a two brothers, united by their love for the windsurfing and kitesurfing, decided to source quality and affordable gear for their adventures. Read about how it all started.

Today the SURFSTORE community has almost 50.000 people connections on Facebook, more than 8,000 followers on Instagram. Surfstore.com present all over the globe from the United States, Europe, Russia to the smallest places like Union Island or similar. We try to deliver everywhere.

While much has changed since SURFSTORE’s beginnings, our passion for life on the water, wind and sun lives on in everything we do.

 

How are we doing? Give us feedback on this page..


#KITESURFSTORE