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Contact Us

Please do get in touch!

We'd love to hear from you - please use the form to send us your
message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

Customer Service Operating Hours:

Monday - Friday 9:00am - 5:00pm CET

Live Chat Hours:

Sunday - Saturday 9:00am - 5:00pm (Central European Time) Speak to one of our friendly Customer Service Representatives online via our Live Chat Service: Click here!

How We Work

To keep optimal supplies disposable at all times, we are collecting orders on a weekly basis, between Tuesday and Monday morning 8am. These are then processed, re-stocked and shipped no later than on the following Friday. If the item/s is/are not available at the moment you will receive the date of availability. Refund option is always available.

Email Us

For any questions or comments call us or alternatively you can email or Customer Service inquires can be emailed anytime to support@surf-store.com
Please give us a couple business days to respond to your email. If you’re in a hurry, please use the live chat function.

Company Address:
TRISTAR d.o.o. [Surf-Store.com]
Poklukarjeva 42
1000 Ljubljana
Slovenia, Europe

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