Contact Us │
Loading... Loading... Please wait...

Contact Us

Customer Service Operating Hours
Monday - Friday 9:00am - 5:00pm CET
Live Chat Hours
Sunday - Saturday 9:00am - 5:00pm (Central European Time) 
Speak to one of our friendly Customer Service Representatives online via our Live Chat Service: Click here!
How We Work
To keep optimal supplies disposable at all times, we are collecting orders on a weekly basis, between Tuesday and Monday morning 8am. These are then processed, re-stocked and shipped no later than on the following Friday. If the item/s is/are not available at the moment you will receive the date of availability. Refund option is always available.

Email Us
For any questions or comments call us or alternatively you can email or Customer Service inquires can be emailed anytime to
Please give us a couple business days to respond to your email. If you’re in a hurry, please use the live chat function.
Company Address
TRISTAR d.o.o.
Poklukarjeva 42, 1000 Ljubljana
Slovenia, Europe

   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
*  Captcha Check

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.